Privacy policy

Prodrone.pl Privacy policy

At Prodrone.pl, we take your privacy seriously and are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Polish data protection laws.

1. Data Controller

The controller of your personal data is:

Prodrone.pl Bartlomiej Wawrzynkiewicz
Address: Budowlana 55/10, 41-808 Zabrze, Poland
NIP: PL64822812121
Email: bartek@prodrone.pl
Phone: +48 725 908 725 (also available via WhatsApp)

2. Scope of Collected Data

We may process the following personal data depending on the nature of your interaction with the Store:

Full name
Email address
Telephone number
Shipping and billing address
Tax identification number (if applicable)
Order details (including payment and product customization)
IP address and device/browser information (via cookies – see section 7)

We do not collect or store credit card numbers. All payments are processed securely through third-party platforms (PayPal, PayU, etc.).

3. Purpose and Legal Basis for Processing

We process your data for the following purposes and on the following legal bases:

Purpose	Legal Basis
Order processing and fulfilment	Art. 6(1)(b) GDPR – contract performance
Issuing invoices and maintaining records	Art. 6(1)(c) GDPR – legal obligation
Responding to inquiries	Art. 6(1)(f) GDPR – legitimate interest
Marketing communication (only if opted-in)	Art. 6(1)(a) GDPR – consent
Handling complaints and returns	Art. 6(1)(b) GDPR – contract performance
Fraud prevention and IT security	Art. 6(1)(f) GDPR – legitimate interest

4. Data Retention Period

We retain your personal data for the period necessary to:

Fulfill the contract and legal obligations (e.g., tax laws – 5 years),
Respond to claims and warranty requests (up to 2 years),
Maintain records for accounting and compliance purposes.

After this time, your data will be securely deleted or anonymized.

5. Data Recipients

We may share your data only when necessary with:

Payment processors: PayPal, PayU
Delivery partners: Poczta Polska, courier services
IT service providers (website hosting, e-mail systems)
Accounting services (only access to invoicing data)
Authorities if required by law (e.g., tax offices, customs)

We do not sell or share your personal data for marketing purposes to third parties.

6. International Transfers

If we process orders from outside the European Economic Area (EEA), your data may be transferred internationally. In such cases, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure the website functions properly,
Analyze traffic and improve usability,
Enable shopping cart and login functions.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the site.

For more detailed cookie information, contact us at bartek@prodrone.pl.

8. Your Rights

Under the GDPR, you have the following rights:

Right to access your data
Right to rectify inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

In Poland, the supervisory authority is:

UODO – Urząd Ochrony Danych Osobowych
Website: https://uodo.gov.pl

To exercise your rights, contact us at bartek@prodrone.pl.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or business practices. Updated versions will be published on our website with a new effective date.

10. Contact

If you have any questions or concerns regarding your privacy or data protection, please contact:

Bartek – Data Protection Officer
Email: bartek@prodrone.pl
Phone / WhatsApp: +48 725 908 725

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